Housekeeping NC II Course Design

Course Code: TRSHSK213

Code No.                  Units of Competency

                                            BASIC COMPETENCIES

500311105                Participate in workplace communication

500311106                Work in team environment

500311107                Practice career professionalism

500311108                Practice occupational health and safety procedures

                                         COMMON COMPETENCIES

TRS311201              Develop and update industry knowledge

TRS311202              Observe workplace hygiene procedures

TRS311203              Perform computer operations

TRS311204              Perform workplace and safety practices

TRS311205              Provide effective customer service

                                        CORE COMPETENCIES

TRS5123111            Provide Housekeeping Services to Guests

TRS5123112            Clean and Prepare Rooms for Incoming Guests

TRS5123113            Provide Valet/Butler Service

TRS5123114            Laundry Linen and Guest Clothes

TRS5123115            Clean Public Areas, Facilities & Equipment

TRS5123122            Deal with/Handle intoxicated guests

JOB DESCRIPTION

Prepare guest rooms, clean public areas and equipment, provide housekeeping services, provide valet services, handle intoxicated guest, and laundry linen and guest clothes to a range of accommodation services.

ENTRY REQUIREMENTS

Can communicate in English both oral and written and can perform basic mathematical computation.

JOB OPPORTUNITIES

Upon completion of the course, trainees/students maybe employed as

  • BUTLER
  • ROOM/CABIN ATTENDANT
  • PUBLIC AREA ATTENDANT
  • LAUNDRY ATTENDANT
  • HOUSEKEEPING ATTENDANT

EVIDENCES

Upon completion of the Course, the trainee/student must be able to:

  • Providing Butler Service
  • Providing Housekeeping to Guests
  • Cleaning public areas
  • Providing laundry service

NATIONAL ASSESSMENT

To attain the National Qualification of Housekeeping NC II, the candidate must demonstrate competence covering all the required core units of qualifications. Successful candidates shall be awarded a National Certificate signed by the TESDA Director General.