| Course Code: TRSFBS205
Code No. Units of Competency BASIC COMPETENCIES 500311105 Participate in workplace communication 500311106 Work in team environment 500311107 Practice career professionalism 500311108 Practice occupational health and safety procedures COMMON COMPETENCIES TRS311201 Develop and update industry knowledge TRS311202 Observe workplace hygiene procedures TRS311203 Perform computer operations TRS311204 Perform workplace and safety practices TRS311205 Provide effective customer service CORE COMPETENCIES TRS512387 Prepare the dining room/restaurant area for service TRS512388 Welcome guests and take food and beverage orders TRS512389 Promote food and beverage products TRS512390 Provide food and beverage services to guests TRS512391 Provide room service TRS512392 Receive and handle guest concerns |
| JOB DESCRIPTION
Provide food and beverage service to guests in various food and beverage service facilities . ENTRY REQUIREMENTS Can communicate basic English both oral and written; at least completed the 10-year basic education; and can perform basic mathematical computation. |
| JOB OPPORTUNITIES
Upon completion of the course, trainees/students maybe employed as WAITER, and FOOD AND BEVERAGE SERVICE ATTENDANT |
| EVIDENCES
Upon completion of the Course, the trainee/student must be able to: · Prepare the dining room/restaurant area for service · Welcome guests and take food and beverage orders · Promote food and beverage products · Provide food and beverage services to guests · Provide room service · Receive and handle guest concerns NATIONAL ASSESSMENT To attain the National Qualification of Food and Beverage Services NC II, the candidate must demonstrate competence in all the units of competency covering all the required core units of qualification. Successful candidates shall be awarded a National Certificate signed by the TESDA Director General. |